We offer a local 3 Days Delivery within Mumbai’ and pan-India '5 - 7 Days Delivery guarantee on most products bought on the site. The products ordered will be at your doorstep maximum within 12 business days (Monday to Friday), once your payments have been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under Verification, the guarantee is applicable post the payment has been verified.

 

What is not covered in the Guarantee?

Delivery delays due to customer unavailabilitcy or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address provided within seven business days and not been able to deliver the product because of unavailability of recipient, product will not get delivered. The courier may or may not contact you before coming - that is something we have no control over)

Delivery to certain areas eg. North Eastern states, J&K, Remote areas in Hills etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons etc.

This guarantee is not valid for special promotional offers (e.g. Anniversary celebrations, etc).

We have special shipping rates for 2nd Day Delivery and Next Day Delivery, where we can assure delivery within 2 days.

In case of cities dealing with law and order situations, delivery of courier might get temporarily affected.

This guarantee is not applicable for products on backordered status.

 

Please note: Currently, we do NOT deliver outside the territory of the Republic of India.

 

Product packaging

We believe in DISCREET PACKAGING and COMPLETE CONFIDENTIALITY for all our clients and their deliveries. We pack your items in a brown packaging. We don't put any indication of product name/website name on the packaging box*. This ensures complete privacy of your order and safeguards quality and packaging of your order.

Our company name Condom Point will not be mentioned anywhere on the package to keep your privacy intact. The sender name and address will be of our parent company:


Unified Prints
209/A2, Shah & Nahar Industrial Estate, 

Lower Parel, Mumbai – 400013

 

Gift Wrap

We offer optional gift wrap in case you want to surprise someone OR you want additional layer of privacy. This is made available at a nominal charge of Rs. 25.

 

Shipping Charges

Shipping and Handling charges are between Rs. 30 and Rs. 50 depending on the product chosen for Online Payment.  

For Cash on Delivery - We also offer COD for an extra Rs. 80 to Rs. 219 depending on your order.

Octroi charges wherever applicable is prepaid and not to be borne by the customer.

It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.

Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.

 

Tracking

Please e-mail us at sales@condompoint.com if you would like to know delivery status or have any questions on our shipping policy.

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